Operating policies
Clear rules before checkout.
These are working policies for the private demonstration. They are deliberately explicit and should be finalized with regulatory and payments counsel before any public launch.
A disclaimer, age gate, or “research use only” label does not by itself make a product, sale, advertisement, or payment arrangement lawful or permitted.
Qualified purchaser policy
Catalog access is intended for adults acting on behalf of a laboratory, university, licensed healthcare organization, or manufacturer. A submitted request is not accepted automatically. The organization, authority to purchase, intended lawful laboratory use, product eligibility, and inventory must be reviewed before an invoice is released. Products are not offered for human or veterinary use.
Shipping, cancellation & returns
Shipping is estimated at $18 and included for approved requests with a merchandise subtotal over $125. No shipment begins until payment is confirmed and the order is released. Before live ordering is enabled, counsel and the fulfillment partner must approve exact cancellation, damaged-goods, temperature-control, return, and refund rules. This test system does not accept or ship real orders.
Privacy & records
Every submitted request stores name, organization, email, address, phone number, time zone, callback preference, and request details in the site database for staff follow-up. Signed-in customers can also save a reusable profile and view request history. Signing in creates a customer identity record. First-party engagement records include catalog visits, product details opened or sizes selected, items added, request openings, and submissions, with timestamps. Authorized staff can review this activity and account-linked requests. Anonymous browsing is not attributed to a named person, and earlier guest requests are not automatically linked by email. A request or invoice is not proof of purchase; only externally confirmed paid records count as purchases. Callback details are used for request verification, not marketing consent. It does not use third-party advertising trackers or store payment credentials. Customers should receive retention, deletion, access, security, and payment-provider disclosures before production use.
Platform transparency
The business, catalog, product identity, pricing, website domains, invoice descriptors, advertisements, product feeds, and payment use case must be disclosed accurately to every bank, processor, marketplace, and advertising platform. The system must not use aliases, image-only product names, crawler-specific content, or intermediary routing to conceal the merchant or merchandise.
Manufacturing & quality claims
CDMO, GMP, purity, sterility, testing, and lot-level claims may be published only when current evidence supports the exact statement and product. Supplier certificates, scopes, expiry dates, batch records, and certificates of analysis should be retained and made available to reviewers as appropriate.